Returns and Exchange Policy
We are happy to exchange or return your order should you be dissatisfied in any way. Please read the following guidelines for returns and exchanges.
- 1. General Guidelines
- Items should be returned with all original attachments and accessories and a copy of the invoice within seven working days of receipt of the order.
- 2. Conditions for Returns
- The item(s) should be in its original, unopened packaging (including the unit carton) along with any accessories and free of charge items if applicable.
- In the case of open unit returns, a re-stocking fee of 15% of the product value will be applied and deducted from the refund amount.
- Refunds will be made to the purchase credit card account or in the form of Apollo credit/vouchers.